Assigning Responsibility

Responsibility for an action indicates who is responsible for carrying out the action. Responsibility can be assigned to either a client or to a user. For example, responsibility for providing a bus pass to a client would be assigned to a case worker. Alternatively, responsibility for an action to take daily exercise would be assigned to a client.

Certain actions are always the responsibility of the client, and certain actions are always the responsibility of a user. To prevent a case worker from having to always specify responsibility, a configuration setting exists to dictate the assignment of responsibility and in some cases automatically default responsibility for an action. For example, responsibility can be automatically assigned to the case worker creating the action in which case the case worker does not have to specify responsibility.