Correspondence can be sent to or from the agency by using standard Cúram Communications. Communications can be paper, telephone, or email based. Communication functionality can be integrated with Microsoft® Word templates, XSL templates, or email servers.
As mentioned in Referring A Client For A Service, a case worker can also send referral letters to the client and provider associated with the referral or they can send them at a later date. Once the referral has been created the case worker can print the letters and post them to the client or provider.