As described earlier in this guide a citizen can create a UA account during the screening and application process. In order to provide the citizen with access to all of the information available in the citizen account, the citizen must be firstly registered as a participant on the system of record e.g. Cúram. This record must then be linked to their UA account. Agencies may have various security processes to validate that a citizen account user is the same person that is registered on the system and as such an API is provided which agencies can use to link their citizens. Once an agency has linked a citizen, the citizen can login and has full access to their account.
A standard account is also provided for users who have not yet been linked to a Cúram account. Using the user name and password created during the screening and application process, the citizen can login and access applications and in progress screenings.