Three separate user accounts are used by IBM Cúram Universal Access:
- Generic Public Account
- A Generic Public User Account is used when a citizen first
accesses IBM Cúram Universal Access home page.
- System Generated Account
- Once the citizen moves away from the home page, the system
generates a temporary user account and automatically logs the user
onto the system using the generated credentials. This system
generated account is used to secure any data that the citizen enters
before they either create their own user account or log into an
existing account. Once the citizen logs in, ownership of the data is
transferred to the citizen's account.
- Citizen Created Account
- At various stages in IBM Cúram Universal Access the citizen
has the option of either creating their own user account or logging
into an existing account, once this is undertaken, the citizen's
data is secured under this account. This account may be linked to a
participant on the system of record which provides the citizen with
access to all information accessible from the citizen account. As
mentioned in Creating an Account and Logging In
multifactor authentication can also be activated to allow for
additional authentication when a citizen attempts logs in.
A number of configuration settings exist which apply to user name and password. The following can be defined:
- User name and password length
- The number of special characters that a password must consist
of
- The minimum and maximum password length
- The maximum number of log in attempts before an account is
locked out
- When citizens are required to change their password - this
configuration can be specified in days or a date
The terms and conditions URL can also be defined.