The message types delivered OOTB are customizable in various ways that shall be described in this section. Please refer to the Cúram Universal Access Guide for a description of the various message types.
This message type creates messages related to referrals. This is a dynamic message. When the citizen logs in, a message will be created for each referral that exists for the citizen in the system, provided that referral has a referral date of today or in the future, and provided that a related Service Offering has been specified for this referral. The properties file EJBServer\components\CitizenWorkspace\data\initial\blob\prop\CitizenMessageReferral.properties contains the properties for the referral message text, message parameters, links and images. This properties file is stored in the resource store. This resource is registered under the resource name CitizenMessageReferral. To change the message text of the message, or to remove placeholders or change links, a new version of this file must be uploaded into the resource store.
This message type creates messages related to service deliveries. This is a dynamic message. When the citizen logs in, a message will be created for each service delivery that exists for the citizen in the system, provided that service delivery has a status of 'In Progress' or 'Not Started'. The properties file EJBServer\components\CitizenWorkspace\data\initial\blob\prop\CitizenMessageServiceDelivery.properties contains the properties for the service delivery message text, message parameters, links and images. This properties file is stored in the resource store. This resource is registered under the resource name CitizenMessageServiceDelivery. To change the message text of the message, or to remove placeholders or change links, a new version of this file must be uploaded into the resource store.