Agency workers have access to SEFs via standard Cúram caseworker facing applications. A SEF may be created by an agency worker with the appropriate security privileges. It may not be created by an MDT member. The Cúram Citizen Context Viewer (CCV) is used to aid in the creation of a SEF. The CCV, also integrated with the CPI, is used to identify the clients and cases to be added to the SEF. This provides the user with a quick and easy method to add all of the appropriate clients and cases to the SEF. As mentioned earlier, use of the CPI means that these cases and clients may be sourced from multiple disparate systems.
The remainder of this section outlines the SEF functionality available to an agency worker.