A life event is a situation that occurs in a citizens life which may result in a series of interactions between the citizen and the agency e.g. Marriage, birth of a child, death. UA Life Events provides an agency with the capability of configuring life events which enable a citizen to report significant life changes which may impact the programs and services that the citizen is receiving or is due to receive. Life events can also be configured such that they provide useful resources to the citizen about a particular life event, for example, a Finding a Job life event may also include links to job seekers websites and tips on how to write resumes and effective cover letters. This section describes life events functionality which is available from the citizen account.