IBM® Rational® Rational Suite® Release Notes


Version 2003.06.12

February/March 2004

Part Number: GI10-3259-01


© Copyright IBM Corporation. 1999 , 2004. All Rights Reserved.

This documentation (the "Work") is protected under the copyright laws of the United States and/or other jurisdictions, as well as various international treaties. Any reproduction or distribution of the Work is expressly prohibited without the prior written consent of IBM Corporation.

Legal Notices Information

The complete listing of Rational Legal Notices is automatically installed with Rational Suite in <Install Path>\Rational\doc\legal_information.html. Optionally, the Legal Notices can be found on the Rational Solutions for Windows CD-ROM at \doc\legal_information.html.


Scope

Thank you for choosing a Rational Suite® product!

Product changes described in this document and contained within this service release apply to:

Go to the Rational Service Release Notes if you are upgrading from:

The Service Release Notes includes:

Note: Rational Service Release v2003.06.01 applied only to the English version of Rational products (v2003.06.00). This service release (v2003.06.12) is the first service release for the Japanese version of Rational products v2003.06.10. It includes product fixes from v2003.06.01. Some information contained within this document references the first service release and, unless otherwise specified, is applicable to Rational products v2003.06.00 and v2003.06.10.

These release notes provide information critical to installing and using Rational products, including the list of supported platforms and known issues with this release.

These release notes are for the following Rational Suite products:

Rational Suite Editions

This table shows which tools are typically included with each edition of Rational Suite. Tools that were localized to Japanese for v2003.06.10 appear in blue text.



Project Leaders/ Managers
Analysts
Developers
Testers
All Roles


Team Unifying Platform
Analyst Studio
DevelopmentStudio
DevelopmentStudio RealTime Edition
TestStudio
Enterprise


Windows
Windows
Windows
UNIX
Windows
UNIX
Windows
Windows
Team Unifying Platform
Rational Unified Process
*
*
*
*
*
*
*
*
Rational RequisitePro
*
*
*
*WEB
*
*WEB
*
*
Rational ClearQuest
*
*
*
*
*
*
*
*
Rational SoDA
* SW
* SW
* SW
* SW
* SW
* SW
* SW
* SW
Rational
ClearCase LT
*
*
*
*
*
*
*
*
Rational TestManager
*
*
*
* TA
*
* TA
*
*
Rational ProjectConsole
*
*
*
*
*
*

Rational Rose
* M
* E
* U
* RT
*RT/U
* E

Rational PureCoverage
*
*
*
*
*
*

Rational Purify
*
*
*
*
*
*

Rational Quantify
*
*
*
*
*
*

Rational Robot
*
*

Rational TestFactory
*
*
E = Enterprise Edition
M = Professional Data Modeler Edition
RT = RealTime Edition
SF = Rational SoDA for FrameMaker
SW = Rational SoDA for Word
TA = Used in conjunction with test agents
U = UNIX Edition
WEB = Can be accessed through Web interface only

Additional Rational Rose tools localized to Japanese in v2003.06.10:
Professional Ada Edition
Professional C++ Edition
Professional J Edition
Professional Visual Basic Edition

For detailed information about individual products, see the product-specific release notes located on the Rational Solutions for Windows CD-ROM in the \doc folder. These release notes are installed by default in C:\Program Files\Rational\doc\.

This release contains new features for the products in Rational Suite. The release notes for the products in each Rational Suite edition describe the new features for each product. See <Install Path>\doc\rs-release-notes.htm for a link to release notes for each Rational Suite product. Note that if you customized the documentation installation for your Rational Suite product, this link will not work. The file that links you to point-product release notes is also available by clicking Start > Programs > Rational Software > Readme for all products.

Contents

Scope

Contents

What's New in This Release
New and Changed Features
From Rational Suite v.2003.06.00 (English only)
From Rational Suite v.2002.05.00 and v.2002.05.20
From Rational Suite v.2003.06.01 (English only)
From Rational Suite v.2003.06.12 (English and Japanese)
Product Documentation
Installation Guides

Hardware and Software Information
Client Requirements
Server Requirements

Installation, Upgrading, and Licensing
Installation Information
Upgrades
Licensing

Compatibility Issues
With Rational Products
With Third-Party Products

Restrictions and Guidelines on Using Rational Suite

Known Issues and Change Requests
Documentation Updates
Defects and Limitations

Additional Information

Contacting Rational Customer Support
Rational Customer Support for Licensing


What's New in This Release

This section contains information about new and updated features for products and components included in Rational Suite version 2003.06.00.

Note: The content in this section includes new and changed features implemented:

New and Changed Features

From Rational Suite v.2003.06.00 (English only)

The new and changed features in Rational Suite v. 2003.06.00 are listed in alphabetical order by product or component.

Note: This section may not be exhaustive. For more information on "What's New" in a specific Rational product, see the release notes for that product.

Installation

Rational Suite uses the Microsoft Windows Installer technology that provides new capabilities including:

Rational Administrator

The Rational Administrator now supports:

The Rational Administrator no longer supports Windows 98 or Windows ME.

Rational ClearCase LT

Rational ClearCase LT has been enhanced in v. 2003.06.00 to include the following:

ClearCase LT

Unified Change Management

Integrations

Rational ClearQuest

Rational ClearQuest now includes:

ClearQuest Configuration

ClearQuest Data Code Page Setting

ClearQuest introduces the ClearQuest data code page. This setting controls the set of characters, based on code pages, that a client can enter into a ClearQuest database. This value must be explicitly set by a ClearQuest administrator. If it is not set, ClearQuest defaults to the most restrictive setting, ASCII characters only. Review the documentation about the ClearQuest data code page in the ClearQuest Administrator's Guide for information about the ClearQuest data code page, including instructions on how to set it, and what it means for your ClearQuest environment.

Note: If you are upgrading to v2003.06.10, read the important information regarding ClearQuest schema packages in the Upgrades section.

Rational Developer Network

The Rational Developer Network extends the reach of the development team with the expertise of an online community, providing useful information as well as an exchange of ideas and best practices. Content on the site has been edited for quality and relevance, and organized into technology and process containers for ease of use. These resources, plus Web-based training help individual team members to expand their professional skills and stay ahead of the technology curve. Use the site to:

New Knowledge Centers and Content

New Materials to Help You Get Started with Rational Tools

Consolidated Member Account Information with Rational.com

Rational has consolidated member information for our Web sites. This allows you to to use a single Member ID for access to:

Rational ProjectConsole

Rational ProjectConsole now includes:

Rational QualityArchitect

See the Rational QualityArchitect Release Notes.

Rational RequisitePro and Rational RequisiteWeb

Enhanced Rational XDE Integration

The Rational RequisitePro-XDE Integration lets you combine the use-case modeling and application design capabilities of XDE with requirements management capabilities in RequisitePro.

You can define your use cases by integrating Unified Modeling Language (UML) diagrams in XDE and Microsoft Word documents in RequisitePro. You can assign attributes and traceability to your use cases in order to manage your use cases in the context of the requirements. In addition, you can trace your requirements in RequisitePro to your design in XDE in order to better understand the impact that requirement change will have on your design.

The use-case modeling capabilities of this integration are similar to those of Integrated Use Case Management, which integrates RequisitePro and Rational Rose. You can migrate use-case associations in a Rose model when you upgrade the model to an XDE model.

To use this integration, you must install both RequisitePro and XDE on your system.

For more information, see the Rational RequisitePro-XDE Integration Help topic Configuring XDE Models for the Integration.

Simplified Configuration for RequisitePro and ClearQuest Integration

Configuring the integration between RequisitePro and ClearQuest has never been easier. A wizard guides you through the setup enabling you to complete your configuration in minutes. You can also use the wizard to test and repair existing integrations. The integration allows you to associate enhancement requests, defects, and other ClearQuest records with RequisitePro requirements.

The wizard replaces the ASCQISetup.bat and ASCQISetup.exe files used to configure the integration in earlier versions of Rational Software. If you have an existing integration, you can continue to use ASCQISetup.bat and ASCQISetup.exe to modify the integration, or you can use the RequisitePro-ClearQuest Integration Wizard to make changes.

Oracle and SQL Server Setup Documentation Installed by Default

When you install RequisitePro, the following files are automatically installed in the <install drive>\Rational\RequisitePro\help directory:

Simplified Configuration of RequisiteWeb

Configuring your Web server for RequisiteWeb is now fast and easy, requiring just five steps:

  1. Install the application.
  2. Specify your username.
  3. Configure SSL (optional).
  4. Restart the machine.
  5. Add your projects to the project list.

We offer the option of customizing the RequisiteWeb Login Page to accommodate your company's needs.

Document Authoring in RequisiteWeb

In Rational RequisiteWeb, you can now create, modify, and delete documents. When you create a document, RequisiteWeb references the new document in the project database. In RequisiteWeb, you can take a document offline and modify its content in Microsoft Word, just as you can with RequisitePro.

RequisiteWeb Traceability Matrix

The Traceability Matrix provides an additional way to manage traceability, complementing the Attribute Matrix and Traceability Tree views that are already available in RequisiteWeb. The Traceability Matrix view presents the relationships between requirements of the same or different types. Use this matrix to view indirect relationships and suspect relationships. You can filter and sort the requirements that are displayed.

Enhanced Project Templates

The project templates available in RequisitePro contain updated structure and requirement attributes to help you be more productive in a shorter amount of time.

Enhanced Learning Projects

The sample projects included with RequisitePro contain enhanced examples to help you learn how to author use cases.

Rational Robot

Rational Robot now includes:

Rational Rose

This release of Rational Rose includes these new features and enhancements:

For more information, go to the Rose release notes on the Rational Solutions for Windows CD-ROM.

Rational Rose RealTime Edition

Rational Rose RealTime Edition now includes:

Rational SoDA for Word

Rational SoDA for Word now includes these features:

Rational Suite

Tutorial

You can access the Rational Suite Tutorial by clicking Start > Programs > Rational Software > Download Rational Suite Tutorial, or by going directly to http://www-3.ibm.com/software/rational/support/documentation/.

Rational SiteCheck, Rational TeamTest, and Rational TestFactory

See the Rational Testing Product Release Notes.

Rational TestManager

Rational TestManager now includes these features:

Test Datastore Doctor

This is a wizard-based user interface front-end to our current datastore utilities. Start this wizard from the Rational Administrator.

ManualTest

Multiselect Deletion of Log Assets

Users can concurrently select and delete multiple Test Logs from the Results view of the Test Asset Workspace. (Assets covered by this functionality include Builds, Test Log Folders, and Test Logs.)

Databases and SQLAnywhere Upgrade

Rational PurifyPlus Family

The products in Rational PurifyPlus are: Rational Purify, Rational Quantify, and Rational PureCoverage. Highlights of the current release include:

Full support and integration of PurifyPlus in Visual Studio .NET

Rational PurifyPlus, Rational Purify, Rational Quantify and Rational PureCoverage now all have support for managed code (including VB.NET and C#) and unmanaged code (Visual C/C++ and VB). PurifyPlus is seamlessly integrated in the Visual Studio .NET IDE allowing users to collect runtime data and analyze memory usage, profile performance, and monitor code coverage from Visual Studio .NET. With PurifyPlus you get the best in runtime error detection and memory profiling, the most powerful tool for identifying and analyzing performance bottlenecks, and automatic identification of all untested code for Microsoft .NET and Visual Studio applications.

Selective instrumentation for native applications

PurifyPlus now supports Selective Instrumentation for Java and .NET managed code. This powerful new facility allows users to easily select the classes they wish to instrument. By default, all classes are instrumented with the exception of a set of domain specific classes that are typically not of interest. It is also possible to explicitly select a set of classes to instrument and exclude everything else.

PurifyPlus now supports Sun's SDK 1.4

The enhanced Java support new in PurifyPlus gives developers support for the very latest Standard Development Kit (SDK) from Sun.

ASP.NET Profiling Agent technology preview

ASP.NET Profiler is a technology preview module that lets users analyze .NET Web services without tedious work-arounds of setting up environmental variables and rebooting the machine. After starting the Agent, users right-click the icon in the system tray and select one of the suggested options: Purify, Quantify, PureCoverage or None. The first three options attach the PurifyPlus tool to the running ASP.NET process and start collecting memory profiling data, performance profiling data, or code coverage.

Rational Purify

Rational Purify now includes support for class filtering in both Java and .NET managed applications. You can now open the Class Instrumentation dialog box to include or exclude classes during data collection and classes to exclude and precisely control data collection.

Rational Purify now supports:

Sun JDK1.3.1 includes support for the Hotspot version of the Virtual Machine.

The problem that prevented Purify from running inside the Microsoft Visual Studio 6.0 IDE after certain Windows 2000 upgrades (including SP3) has been resolved.

Rational Quantify

Rational Quantify now includes support for class filtering in both Java and .NET managed applications. You can now open the Class Instrumentation dialog box to include or exclude classes during data collection and classes to exclude and precisely control data collection.

Rational Quantify now supports:

Sun JDK1.3.1 includes support for the Hotspot version of the Virtual Machine.

The problem that prevented Quantify from running inside the Microsoft Visual Studio 6.0 IDE after certain Windows 2000 upgrades (including SP3) has been resolved.

Rational PureCoverage

The code coverage merge facility has been enhanced to allow finer control over the displayed merge results. If the ActiveMerge checkbox in the Preferences dialog box is selected, Auto Merge datasets in the PureCoverage Navigator include a Layer subentry for each run that contributes to the merge. Users can then select and deselect these layers in any combination to easily determine how much each of the associated runs contributed to the merge results. In the annotated source window for merged runs, if a line is selected, the check box for each merge layer is color coded to reflect whether the associated test included the given line. When viewing the function list, if a function is selected, the checkboxes for each merge layer will be colored to indicate whether the associated test included the given function.

Command-line support for merging has been added. A user can merge multiple coverage data files using either of the following command lines:

coverage /MergeFileList=<filename1; filename2; filename3> /SaveMergeData=<merge-filename> /IncludeContribData=TRUE (default is FALSE)

In this case, the file list is directly supplied on the command-line by means of the /MergeFileList option. The files specified in filename2, filename3 etc. are merged into filename1 and the results are stored in the merge-filename specified in the /SaveMergeData option. To save the data as text /SaveMergeTextData may be used instead of /SaveMergeData.

coverage /MergeMaster=<filename> /SaveMergeData=<merge-filename> /IncludeContribData=TRUE (default is FALSE)

In this case, the user specifies the merge files using a merge master file. The merge master file defines the merge contributors and has a simple format with one file per line separated by a carriage return/line feed pair. To save data as text /SaveMergeTextData may be used instead of /SaveMergeData. In both cases, if no merge-filename is specified, the default name used for the generated merge file is PUTName_UserMerge.cfy or PUTName_UserMerge.txt, depending on whether a binary or text file is requested. Also, the resulting merge could have either the details of all the contributing datasets stored in it or just the merge results. If the /IncludeContribData option is set, details regarding individual contributions to the merge are saved, enabling subsequent use of ActiveMerge within the user interface. If the option is not set (which is the default), details regarding individual contributions are not saved and the resulting file data will appear to come from a single run.

Rational PureCoverage now includes support for class filtering in both Java and .NET managed applications. You can now open the Class Instrumentation dialog box to include or exclude classes during data collection and classes to exclude and precisely control data collection.

Rational PureCoverage now supports:

Sun JDK1.3.1 includes support for the Hotspot version of the Virtual Machine.

The problem that prevented PureCoverage from running inside the Microsoft Visual Studio 6.0 IDE after certain Windows 2000 upgrades (including SP3) has been resolved.

Rational Unified Process

The Rational Unified Process now includes:

From Rational Suite v.2002.05.00 and v.2002.05.20

Note: This section may not be exhaustive. For more information on "What's New" in a specific Rational product, see the release notes for that product.

Rational Suite - Synchronizer Final Release as Part of Default Install

Rational Suite 2001A was the last release that contained the Rational Synchronizer in its default installation path. Most functionality provided by the Rational Synchronizer has been included in the Rational Suite Extensibility (RSE) APIs. The Rational Synchronizer is now an RSE client application. In this and future releases, the Rational Synchronizer is available to existing customers upon request.

Rational Administrator

Rational Administrator changes include:

Rational ClearCase LT

Rational ClearCase LT supports enhanced UCM capabilities and usability improvements.

Unified Change Management changes include:

Usability improvements include:

Rational ProjectConsole

Rational ProjectConsole is a new product in Rational Suite. The main product features are:

Rational PurifyPlus Version 2002.05.20 for Windows

New Features at a Glance

Full support and integration of PurifyPlus in Visual Studio.NET

Rational PurifyPlus, Rational Purify, Rational Quantify and Rational PureCoverage now all have support for managed (including VB.NET and C#) and unmanaged (Visual C/C++ and VB) code. PurifyPlus is seamlessly integrated in the Visual Studio.NET IDE allowing users to collect runtime data and analyze memory and performance profiling and code coverage within the Visual Studio.NET. With PurifyPlus you get the best in runtime error detection and memory profiling, the most powerful tool for identifying and analyzing performance bottlenecks, and automatic identification of all untested code for Microsoft .NET and Visual Studio applications.

Selective instrumentation for native applications.

Selective instrumentation is a feature in Quantify and PureCoverage that enables data collection for only a portion of the whole application. The user can specify the components for analysis. Selective instrumentation significantly increases the performance of data collection for the analysis of native web applications. Selective instrumentation is available for native compiled C/C++ and Visual Basic applications.

PurifyPlus now supports Sun's SDK 1.4.

The enhanced Java support new in PurifyPlus gives developers support for the very latest Standard Development Kit (SDK) from Sun.

ASP.NET Profiling Agent technology preview.

ASP.NET Profiler is a technology preview module that enables users to analyze .NET web services without tedious workarounds of setting up environmental variables and rebooting the machine. After starting the Agent all users have to do is to right click the icon in the system tray and select one of the suggested options: Purify, Quantify, PureCoverage or None. The first three options will attach the PurifyPlus tool to the running ASP.NET process and start collecting memory profiling data, performance profiling data, or code coverage.

Rational Purify

Rational Purify now supports:

Sun JDK1.3.1 includes support for the Hotspot version of the Virtual Machine.

Rational Quantify

Rational Quantify now supports:

Sun JDK1.3.1 includes support for the Hotspot version of the Virtual Machine.

Rational PureCoverage

Rational PureCoverage now supports:

Sun JDK1.3.1 includes support for the Hotspot version of the Virtual Machine.

Rational Rose

Rational Rose now supports:

See the Rational Rose Release Notes for information about Rational Rose Add-Ins.

Rational Rose RealTime Edition

Rational Rose RealTime Edition now includes:

Rational ClearQuest

Rational ClearQuest now includes:

Rational ClearQuest Web

There are no significant changes to Rational ClearQuest Web in this release.

Rational ClearQuest MultiSite

Rational ClearQuest MultiSite now includes:

Rational Rational RequisitePro and Rational RequisiteWeb

Enhanced Rational RequisitePro Environment

After you start Rational RequisitePro, the Open Project dialog box appears, which enables you to select a project to work with or to create a new project. To select an existing project, click the Existing tab. To create a new project, click the New tab.

The Explorer is the primary navigation window for Rational RequisitePro. In this window, project artifacts (documents, requirements, views, and packages) are displayed hierarchically in a tree browser. Project information is organized in packages, which are units of related artifacts. When you select an artifact, a description of it appears in the window below the Explorer.

You can use the Explorer to access, view, and edit your project artifacts. For example, you can double-click or right-click a view or a document to open it; you can select requirements and edit them; and you can drag and drop artifacts between packages. The Explorer reflects saved changes made to an open document, view, or requirement.

You can use the Explorer in both Rational RequisitePro and Rational RequisiteWeb.

Open Existing Projects

The Open Project dialog box lists all projects; those most recently opened are listed first.

New Project Template Structure

This release of Rational RequisitePro provides a new project template structure, which is designed to accelerate your organization's requirements management strategy. The Use-Case, Traditional, and Composite templates provide new organizational structure, queries, and documents in accordance with the principles of the Rational Unified Process. Each template contains a Glossary document and a Requirements Management Plan document. These documents save time for project managers by providing base content common to most requirements management needs, including descriptions of project artifacts, common terms, and roles. These templates can be modified, manipulated, customized, and enhanced as the project evolves.

Querying by Document Position

As you create queries on the Location attribute, you can select the Sort by document position check box to sort the requirements in the same order as they are sorted in the document that contains them.

New Quick Tour

Quick Tour provides a quick introduction to Rational RequisitePro. It walks you through the basic tasks that you perform in a requirements project, such as how to create projects, documents, and requirements, and how to set requirement attributes and establish traceability. You can open Quick Tour from the Let's Go RequisitePro Help screen or from the Help menu.

Rational RequisitePro Extensibility Interface Changes

The following new features have been added to the Rational RequisitePro Extensibility Interface:

In addition, the following constants have been added to support the methods and properties of the new and existing classes:

Rational Unified Process

Rational Unified Process now supports:

From Rational Suite v.2003.06.01 (English only)

Note: This section may not be exhaustive. For more information on "What's New" in a specific Rational product, see the release notes for that product.

Rational Rose

Core Rose Enhancements

Rose J Add-In Enhancements

Rose VC++ Add-In Enhancements

Rose Data Modeler Enhancements

From Rational Suite v.2003.06.12 (English and Japanese)

Note: This section may not be exhaustive. For more information on "What's New" in a specific Rational product, see the release notes for that product.

Rational ClearQuest

Rational RequisiteWeb

Configuring RequisiteWeb for Internet Use

Your organization's customers, contractors, and remote team members can now access RequisiteWeb using the Internet. Internet access to live requirements data using RequisiteWeb provides timely, invaluable feedback between your development team and other requirements stakeholders. The revised documentation (Installing and Configuring Rational RequisiteWeb Service Release 2003.06.12) includes guidance on configuring a firewall and proxy server to enable secure access to RequisiteWeb through the Internet.

Enhanced ClearQuest/RequisitePro Integration Help

The online Help for the ClearQuest/RequisitePro Integration has been enhanced to include extensive concepts and tasks. This is based on material in the Getting Started with Rational Suite AnalystStudio guide, which is available on the Rational Solutions for Windows Online Documentation CD-ROM.

Enhanced RequisitePro Extensibility Interface for the Callback Object

A new extensibility interface called RqCallback.dll has been added to encapsulate the CallBack object. This object is used in conjunction with the RqGuiApp type library to access the RequisitePro user interface. For more information, see the Help topic "Accessing the RqCallback Library" in the RequisitePro Extensibility Interface Help overview.

Rational ProjectConsole

Now includes support of Windows 2000 Service Pack 4, Windows 2003, and Oracle 9i.

Product Documentation

Additional product documentation is available in the following locations:

Installation Guides

The Installation Guides for most point products have been eliminated in favor of combining the information into two guides:

  1. Installation Guide for Rational Desktop Products
  2. Installation Guide for Rational Server Products

Accessing Online Documentation with Adobe Acrobat

Acrobat Reader 5.05 is supported for English and Japanese versions of this release.

As of Rational Suite v. 2003.06.00, the Rational Solutions for Windows Online Documentation CD-ROM no longer includes a copy of Adobe Acrobat Reader. To view and print PDF versions of Rational Software online documentation, you need Acrobat Reader version 4.0 or later, which you can download directly from the Adobe Web site at http://www.adobe.com.

The English version of Rational Solutions for Windows Online Documentation CD-ROM supports full-text searches of Adobe Acrobat PDF files. To use this feature, you need an English version of Acrobat Reader version 4.0 or later, including the option for searching Adobe PDF files. You can download this directly from the Adobe Web site at http://www.adobe.com. To get started with this feature, see using_search.pdf on the English version of Rational Solutions for Windows Online Documentation CD-ROM.

Hardware and Software Information

The following sections outline the supported platforms and installation requirements for this version of Rational Suite on client and server systems.

See the individual product release notes for a list of additional, product-specific requirements.

Client Requirements

For updates to Client Requirements in v.2003.06.12, scroll to the "Addendum to Desktop Requirements and Recommendations (for v2003.06.12, English and Japanese)" section of this table.

Table 1 Desktop Requirements and Recommendations 
Item
Requirements and Recommendations
Operating Systems
  • Microsoft Windows XP Professional, Service Pack 1
  • Microsoft Windows 2000 Professional, Service Pack 2, 3
  • Microsoft Windows NT 4.0 Workstation, Service Pack 6a + SRP (Security Rollup Package, Q299444)
Notes:
PurifyPlus supports additional operating systems. See the PurifyPlus Family Release Notes in the Rational Solutions for Windows Online Documentation CD for more information.
Robot and TestManager also support:
Windows 98, 98SE, and ME. However, the TestManager installation does not include the Rational Administrator if TestManager is installed on Windows 98, 98SE, or ME.
XDE:
  • For the latest information about XDE operating system support, see the Release Notes for Rational XDE.
The production release of Windows 2003 Server was not available for final testing at the time this document was finalized. Please visit our web site www.ibm.com/software/rational/ to obtain the latest information on Windows 2003 support.
Hardware
  • 500-600 MHz or higher
  • 256-512+ MB RAM;
    more memory generally improves performance
  • Swap space: 2 x physical memory
  • 800 X 600 X 256-color video resolution, or higher; high color or true color recommended
  • Microsoft mouse or compatible pointing device
Notes:
XDE:
  • 512 MB RAM; 1 GB recommended for Developer versions.
Remote Access Support
See the Server Requirements and Recommendations table in the Installation Guide for Rational Server Products or the Rational Suite Release Notes.
Rational Suite
Disk Space
  • Rational Suite Enterprise - 1.6 GB (full), 1.2 GB (typical)
  • Rational AnalystStudio - 1.2 GB (full), 851 MB (typical)
  • Rational DevelopmentStudio - 1.4 GB (full), 1.1 GB (typical)
  • Rational DevelopmentStudio for UNIX (Windows components only) - 515 MB (full), 445 MB (typical)
  • Rational DevelopmentStudio - RealTime Edition - 1.4 GB (full),
    1.1 GB (typical)
  • Rational DevelopmentStudio - RealTime Edition for UNIX (Windows components only) - 515 MB (full), 445 MB (typical)
  • Rational TestStudio - 1.4 GB (full), 1.1 GB (typical)
  • Rational TeamTest - 645 MB (full), 583 MB (typical)
  • Rational Team Unifying Platform - 1.1 GB (full), 825 MB (typical)
Point Product
Disk Space

ClearCase LT client file storage space:
Rational ClearCase LT needs enough disk space on the desktop to contain all files loaded into snapshot views and all view-private files added to the views. The amount of space required depends on the number and sizes of the files in the views.
  • ClearQuest native client: 371 MB (full), 321 MB (typical)
  • ClearQuest Web client: 50 MB (browser + JRE)
  • PurifyPlus for Windows: 70 MB (full), 68 MB (typical)
  • QualityArchitect: 250 MB
  • Rational Test Agent: 425 MB (We recommend more disk space for large virtual tester runs.)
  • Rational Unified Process: 195 MB (full/typical)
  • Rational Unified Process Modeler: 50 MB
  • Rational Unified Process Organizer: 2-4 GB
  • RequisitePro: 192 MB (full), 176 MB (typical)
  • Robot: 282 MB (full/typical)
  • Rose Enterprise Edition: 456 MB (full/typical)
  • SoDA: 150 MB (Microsoft Word), 100 MB (FrameMaker)
  • TestManager: 379 MB (full/typical)
  • XDE: 500 MB (minimum) for installation drive, 100 MB for workspace, 2-5 GB recommended for workspace
Integrations with 3rd Party Applications
ClearCase LT

  • Microsoft Office 2000 Service Pack 1, 2; 2002 without a Service Pack or Service Pack 1
  • Microsoft Word 2000 Service Pack 1, 2; 2002 without a Service Pack or Service Pack 1
ClearQuest
  • Crystal Reports 8.5 (recommended for customizing standard reports)
  • Microsoft Project 98, 2000, 2002
  • Visual Source Safe 6.0, Service Pack 3 .NET
ProjectConsole Template Builder
  • Microsoft Word 2000 Service Pack 1; Word 2002
    (required to create ProjectConsole Template Builder templates)
Integrations with 3rd Party Applications
(Purify PurifyPlus PureCoverage Quantify
For the latest support information, see the PurifyPlus Family Release Notes in the Rational Solutions for Windows Online Documentation CD.
RequisitePro
  • Microsoft Word 2000 Service Pack 1, 2; Word 2002 , Service Pack 1, 2
  • Microsoft Excel 2000, Service Pack 1, 2; Excel 2002, Service Pack 1, 2
Rose
Microsoft JVM Build 3809
Robot and TestManager
  • If you are developing or running test scripts written in the Visual Basic language, Visual Basic 6 is required.
  • If you are developing or running Java test scripts, a JDK (Java Development Kit) is required.
SoDA
  • Microsoft Word 2000 Service Pack 1, 2; Word 2002 , Service Pack 1
IDEs, Integrations with 3rd Party Development Applications, Add-Ins, and Hosted Development Systems
ClearCase LT
  • Forte for C++ 6.x, Update 1
  • Forte for Java 2.0, 3.0
  • IBM VisualAge for Java 3.5.3, 4.0
  • IBM WebSphere Application Developer 5.0
  • IBM WebSphere Application Developer Integration Edition 5.0
  • IBM WebSphere Studio Enterprise Developer 5.0
  • IBM WebSphere Studio Site Developer 5.0
  • JBuilder 4.x - 8.x
  • Microsoft PowerBuilder 6.x - 9.x
  • Microsoft Visual Basic 6.0, Service Pack 4, 5
  • Microsoft Visual C++ 5.0, 6.0, Service Pack 4, 5
  • Microsoft Visual InterDev 6.0
  • Microsoft Visual J++ 6.0, Service Pack 4, 5
  • Microsoft Visual Studio .NET 7.0, Service Pack 1 (with .NET Framework Service Pack 2); Studio .NET 7.1
  • Oracle JDeveloper 9.0
  • SunOne for Java 4.0
  • WebGain Studio 4.5.2
  • WebGain Visual Cafe 4.1 Expert Edition, 4.5.2 or higher Expert and Enterprise Editions
ClearQuest
  • Microsoft Visual Studio.NET, Service Pack 1 (with .NET Framework Service Pack 2)
  • IBM WebSphere Application Developer 5.0
  • IBM WebSphere Application Developer Integration Edition 5.0
  • IBM WebSphere Studio Enterprise Developer 5.0
  • IBM WebSphere Studio Site Developer Advanced 5.0
IDEs, Integrations with 3rd Party Development Applications, Add-Ins, and Hosted Development Systems
Rose
  • Rose Visual Basic: Microsoft Visual Basic 6.0 (Visual Studio 6.0)
  • Rose Visual C++: Microsoft Visual C++ 6.0 (Visual Studio 6.0 )
  • Rose J: JDK 1.1.6
Rose Add-Ins that use a Web browser (for example, Web Publisher) support most common browsers.
Rose J supports the following Java IDEs. Use the JDK appropriate to your IDE.
  • VisualCafe in Studio 4.0, 4.1 Standard, Professional, Enterprise, and Expert Editions
  • IBM VisualAge for Java 3.5, 3.5.3, 4.0 Professional and Enterprise Editions
  • Forte for Java Community Edition 3.0 and 4.0
  • Forte for Java Enterprise Edition 3.0 and 4.0
  • Sun One Studio 3 and 4 Community and Enterprise Edition
  • JBuilder 4.0, 5.0, 6.0, 7.0, 8.0 Enterprise, Professional and Foundation Editions
Rose Data Modeler
Rose Data Modeler can produce data models for the following databases:
  • IBM DB2 Universal Database + Client 5.x, 6.x, and 7.x
  • IBM DB2 OS390 + Client 5.x, 6.x
  • Microsoft SQL Server 6.x, 7.x
  • Oracle server + Client 7.x, 8.x, and 9.x
  • Sybase SQL Anywhere 8.0.1 is available on the Rational Solutions for Windows installation disc. It is configured to work only with Rational products. Select SQL Anywhere from the Product Selection list in the Rational Setup Wizard.
  • Sybase System 12
  • SQL Server 2000
To reverse engineer Oracle and DB2 databases using Rose Data Modeler, an RDMS client must be installed.
Note: Rose Data Modeler also supports Oracle on Solaris 2.6, 7-9 and HP-UX 11.0 QPK1100, 11.11 GoldQPK11i and Bundle11i.
Make sure that the database server meets these minimum requirements:
  • Operating system: Windows NT 4.0 Server or Workstation 4.0
  • Processor: Pentium
  • Memory: 64 MB
  • Disk space: 1.3 GB (minimum)
Rose RealTime
For the latest support information, see the Release Notes for Rose RealTime in the Rational Solutions for Windows Online Documentation CD.
XDE

For the latest support information, see the printed Release Notes for XDE Developer and XDE Modeler in your XDE media kit.
XDE Tester
For the latest support information, see the printed Release Notes for XDE Tester in you XDE Tester media kit.
Rational Test Agent Software
In addition to the three listed as supported by all desktop products, you can install Test Agents on the following operating systems:
Windows
  • Microsoft Windows 2000 Server, Service Pack 2, 3
  • Microsoft Windows 2000 Advanced Server, Service Pack 2, 3
  • Microsoft Windows NT 4.0 Server, Service Pack 6a + SRP (Security Rollup Package, Q299444)
  • Microsoft Windows Millennium Edition
  • Windows 98 2nd edition
Note: If you use Windows XP Professional, ensure that Service Pack 1 is installed.
UNIX
  • AIX 4.3
  • HP-UX 11
  • Solaris 2.6, 7- 9
  • Red Hat 7.1, 7.2, and 7.3 and 8.0 Personal Linux
  • Red Hat 7.1, 7.2, and 7.3 and 8.0 Professional Linux
  • If you are running test scripts written in the Visual Basic language,
    VB 6 is required.
  • If you are running Java test scripts, a JDK is required.
  • Install TCP/IP on all Test Agents.
Web Browsers on Windows
  • Microsoft Internet Explorer 5.5, Service Pack 1, 2; 6.0 without a Service Pack or Service Pack 1
  • Netscape Navigator 4.72 - 4.78, 7.0
Notes:
  • ClearCase Web and ClearQuest Web support Internet Explorer and Netscape Navigator 7.0 on Windows 98 2nd Edition, Windows ME, and Windows XP Home.
  • ClearCase Web and ManualTest Web do not support Netscape Navigator 4.7x.
  • ProjectConsole does not support Netscape Navigator 4.72 - 4.78
  • RequsiteWeb also supports Netscape Navigator 4.70, 4.71
  • RUP Modeler and RUP Organizer support Netscape Navigator versions 6.2.1 and 6.2.3.
  • Some Rational products (including some Rose Add-In's) may require certain Microsoft Internet Explorer components. Rose is tested with one of the recommended versions of Internet Explorer. Attempting to install and run Rose without Internet Explorer installed may cause unpredictable results. However, you are not required to use Internet Explorer as your browser.
Web Clients on Non-Windows Platforms
ClearCase Web
  • Netscape Navigator 7.0 on SuSE Linux 8.0, AIX 4.3.3, 5.1, 5.2, HP-UX 11.x, Solaris 2.6, 7- 9
ClearQuest Web
  • Netscape Navigator 7.0 on Red Hat Linux 7.1 - 7.3, SuSE Linux 8.0, AIX 4.3.3, 5.1, 5.2, HP-UX 11.x, Solaris 2.6, 7- 9
  • Netscape Navigator 4.72 - 4.78 on Red Hat Linux 7.1 - 7.3, AIX 4.3.3, 5.1, 5.2, HP-UX 11.x, Solaris 2.6, 7- 9
ManualTest Web
  • Netscape Navigator 4.78 on Solaris 2.9 (You can see the manual test scripts, but you cannot run and save the results to the project.
  • Netscape Navigator 4.78 on Red Hat Linux 7.3
  • Netscape Navigator 7.0 on Solaris 2.9
ProjectConsole
  • Netscape Navigator 7.0 on Red Hat Linux 7.1 - 7.3, SuSE Linux 8.0, AIX 4.3.3, 5.1, 5.2, HP-UX 11.x, Solaris 2.6, 7- 9
RequisiteWeb and Rational Unified Process
  • Netscape Navigator 4.72-4.78
  • Netscape Navigator 7.0 on SuSE Linux 8.0
Rose Web Publisher
  • Netscape Navigator 4.7x on Solaris 2.6, 7- 9, and HP-UX 11.x
  • Netscape Navigator 4.74 on Red Hat Linux 7.1 - 7.3

XDE Web Publisher
  • Netscape Navigator 7.0 on Red Hat Linux 7.1 - 7.3, SuSE Linux 8.0
  • Netscape Navigator 4.72 - 4.78 on AIX 4.3.3, 5.1, 5.2, HP-UX 11.x, Solaris 2.6, 7- 9
Automated License Key Requests
Internet Connection to request and receive license key files. For more information, see the Rational Software License Management Guide.
Dual Boot Systems
Rational Suite and Rational Rose do not support dual boot systems where both operating systems are on the same partition.
Rational Documentation
Adobe Acrobat Reader 4.x or higher to read online PDF files. Download a free version of Adobe Acrobat Reader from http://www.adobe.com.
Language Support
You can install Rational products on these international operating systems:
  • Simplified or Traditional Chinese
  • Dutch
  • French
  • German
  • Hebrew
  • Italian
  • Japanese
  • Korean
  • Swedish
All displays, menus, controls, wizards, reports, and user documentation in Rational Suite v.2003.06.00 are in U.S. English.
  • If you have a Traditional Chinese, Dutch, Hebrew, or Korean operating system, enter data (such as path names) in U.S. English or the ASCII character set.
  • If you have a Simplified Chinese, French, German, Italian, Japanese, or Swedish operating system, enter data in U.S. English or the native language character set. Regional date, time, currency, and numbering conventions are also supported for both input and output.
Addendum to Desktop Requirements and Recommendations (for v2003.06.12, English and Japanese)
Operating Systems
  • Microsoft Windows 2003
  • Microsoft Windows 2000 Professional, Service Pack 4
Note: Applies to Rational products that support Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server and/or Windows 2000 WTS:
  • ClearCase 
  • ClearQuest 
  • Install 
  • Licensing 
  • ProjectConsole 
  • Purify+ 
  • Rational Administrator 
  • RequisitePro 
  • Robot 
  • Rose 
  • RoseRT 
  • RUP 
  • SoDA 
  • TestManager 
  • XDE 
  • XDE Tester

v2003.06.12 does not support Windows 2000 Service Pack 2

Licensing
  • Floating license support for XDE Developer and XDE Tester for v2003.06.12
IDEs, Integrations with 3rd Party Development Applications, Add-Ins, and Hosted Development Systems
PurifyPlus, RCSI, XDE, XDE Tester
  • Supports WebSphere Workbench 2.1.2 and WSxD 5.1.1 and RFW required JRE.
Note: Earlier versions of Eclipse, WebSphere Workbench, and WebSphere Application Developer that were supported in the v.2003.06.00 release are still supported in this service release.
Note: The JRE support requires applications that run in the WSWB 2.1.2 or WSAD 5.1.1 shell to utilize the JRE provided with the shell. This does not affect applications running outside of the shell.
RequisitePro
  • Microsoft Office Word 2003 (Word 11)
SoDA for Word
  • Microsoft Office Word 2003 (Word 11)
TestManager
  • Support for VMWare platform integration
XDE Developer (Java)
  • Supports Sun Java Plug-in


Server Requirements

For updates to Server Requirements in v.2003.06.12, scroll to the "Addendum to Server Requirements and Recommendations (for v2003.06.12, English and Japanese)" section of this table.

Table 2 Server Requirements and Recommendations 
Item
Requirements and Recommendations
Operating Systems
  • Microsoft Windows XP Professional, Service Pack 1
  • Microsoft Windows 2000 Server, Service Pack 2, 3
  • Microsoft Windows 2000 Advanced Server, Service Pack 2, 3
  • Microsoft Windows 2000 Professional, Service Pack 2, 3
  • Microsoft Windows NT 4.0 Server, Service Pack 6a + SRP (Security Rollup Package, Q299444)
  • Microsoft Windows NT Workstation, Service Pack 6a + SRP (Security Rollup Package, Q299444)
Notes:
  • The production release of Windows 2003 Server was not available for final testing for most products at the time this document was finalized. Please visit our web site www.ibm.com/software/rational/ to obtain the latest information on Windows 2003 Server support.
  • ClearCase LT server supports Windows 2003 Server.
  • See the Database section of this table for supported UNIX platforms that Windows clients can access.
Hardware
  • 500-600 MHz or higher
  • 256-512+ MB RAM ;
    More memory generally improves performance; required memory depends on the number of concurrent users, amount of data being requested, and the size of the database
  • 2 x physical memory is the recommended swap space
  • 250 MB or higher disk space for a Rational point product
ClearCase LT Server File Storage Space Requirements
  • Rational ClearCase LT needs enough disk space on the server to contain the files and databases under source control. The amount of space required depends on the characteristics and use of the VOBs and views.
  • In addition to the free disk space required to load the Rational ClearCase LT server, the server needs 0.5 to 1.0 MB for each user who will access the ClearCase Web interface through the ClearCase LT server.
Rational Suite
Disk Space
  • Rational Suite Enterprise - 1.6 GB (full), 1.2 GB (typical),
    1.9 GB (Enterprise Deployment)
  • Rational AnalystStudio - 1.2 GB (full), 851 MB (typical)
  • Rational DevelopmentStudio - 1.4 GB (full), 1.1 GB (typical)
  • Rational DevelopmentStudio for UNIX (Windows components only) - 515 MB (full), 445 MB (typical)
  • Rational DevelopmentStudio - RealTime Edition - 1.4 GB (full),
    1.1 GB (typical)
  • Rational DevelopmentStudio - RealTime Edition for UNIX (Windows components only) - 515 MB (full), 445 MB (typical)
  • Rational TestStudio - 1.4 GB (full), 1.1 GB (typical)
  • Rational TeamTest - 645 MB (full), 583 MB (typical)
  • Rational Team Unifying Platform - 1.1 GB (full), 825 MB (typical)
Note: If Rational ProjectConsole is include in your Rational Suite, it requires 1+ GB for its repository.
Point Product
Disk Space
  • ClearCase LT Server: 264 MB (full)
  • ClearQuest Multisite Administrator: 250 MB
  • ClearQuest Web Server: 250 MB
  • Rational Shipping Server: 250 MB
  • Terminal Server (ClearQuest): 250 MB
  • PurifyPlus for Windows: 70 MB (full), 68 MB (typical)
  • QualityArchitect: 250 MB
  • Rational Unified Process: 195 MB (full/typical)
  • RUP Modeler: 50 MB
  • RUP Organizer: 2-4 GB
  • RequisitePro: 192 MB (full), 176 MB (typical)
  • Robot: 282 MB (full/typical)
  • Rose Enterprise Edition: 456 MB (full/typical)
  • SoDA: 150 MB (Microsoft Word), 100 MB (FrameMaker)
  • TestManager: 379 MB (full/typical)
Databases
ClearQuest Databases
  • IBM DB2 Universal Database 7.2 with Fix Pack 8, 8.1
  • Microsoft SQL Server 7.0, Service Pack 4; SQL Server 2000, Service Pack 2, 3
  • Oracle server + Client 8.1.6, 8.1.7
  • Sybase SQL Anywhere 8.0.1 is available on the Rational Solutions for Windows installation disc. It is configured to work only with Rational products. Select SQL Anywhere from the Product Selection list in the Rational Setup Wizard.
  • Microsoft Access 2000, 2002 Service Pack 1, 2 (You cannot use Access from the ClearQuest Web client.)
Note: ClearQuest also supports Oracle on Solaris 2.6, 7-9 and HP-UX 11.0 QPK1100, 11.11 GoldQPK11i and Bundle11i.
RequisitePro Enterprise Database
  • Microsoft SQL Server 7.0, Service Pack 4; SQL Server 2000, Service Pack 2, 3
  • Oracle server + client 8.1.7, 9, Service Pack R2
Note: RequisitePro also supports Oracle on Solaris 2.6, 7-9 and HP-UX 11.0 QPK1100, 11.11 GoldQPK11i and Bundle11i.
Rational TestManager Database
  • Microsoft Access 2000, 2002 Service Pack 1, 2
  • Sybase SQL Anywhere 8.0.1 is available on the Rational Solutions for Windows installation discs. It is configured to work only with Rational products. Select SQL Anywhere from the Product Selection list in the Rational Setup Wizard.
ProjectConsole

Collection Agent
If you install the agent software on additional computers, agents require the same version of ProjectConsole software as the server.
Additional Collection Support:
  • Microsoft Project 2000 Professional
  • Microsoft Project 2002 (.mpp only)
  • Rational XDE v. 2003
Web Server
  • Microsoft Word 2000 Service Pack 1
  • Microsoft Word 2002
Template Builder
Microsoft Word 2000 Service Pack 1; Word 2002
(required to create ProjectConsole Template Builder templates)
Repository (supports the same vendor databases as ClearQuest)
  • IBM DB2 Universal Database 7.1, 7.2 (Fix Pack 8), 8.1
  • Microsoft SQL Server 7.0, Service Pack 4; SQL Server 2000, Service Pack 2, 3
  • Oracle server + Client 8.1.6, 8.1.7
  • Sybase SQL Anywhere 8.0.1 is available on the Rational Solutions for Windows installation disc. It is configured to work only with Rational products. Select SQL Anywhere from the Product Selection list in the Rational Setup Wizard. It is not installed by default with the product.
  • Microsoft Access 2000, 2002 Service Pack 1, 2.
Note: ProjectConsole also supports Oracle on Solaris 2.6, 7-9 and HP-UX 11.0 QPK1100, 11.11 GoldQPK11i and Bundle11i.
Hosted Development Systems (remote sessions)
Rational ClearCase, Rational ClearCase LT, Rational ClearQuest, Rational RequisitePro, Rational Robot, Rational Rose, and Rational SoDA support hosted development on these platforms:
  • Citrix MetaFrame 1.8, Service Pack 2
  • Citrix MetaFrame XP Application Server
  • Microsoft Windows 2000 Advanced Terminal Server, Service Pack 2, 3
Notes:
  • Rational ClearQuest supports Citrix MetaFrame and Citrix XP on all supported Windows server operating systems.
  • Rational ClearCase and ClearCase LT do not support remote sessions on Citrix XP and MetaFrame.
You must use floating licenses for these products. Node-locked licenses are not supported.
Web Servers
ClearCase Web, ProjectConsole Server, RequisiteWeb use the Rational Web Platform. The Rational Web Platform runs on the server operating systems listed at the beginning of this table.
For ClearQuest Web:
  • IIS 5.0 on Windows 2000 Server Service Pack 2, 3
  • IIS 4.0 on Windows NT Server Service Pack 6a + SRP (Security Rollup Package, Q299444)
For Rational ManualTest Web Execution:
  • Microsoft Internet Explorer 5.0 or later on the Web server
  • Microsoft Internet Information Services 5.0 (IIS 5.0) on Windows XP and Windows 2000
  • Microsoft Personal Web Server (PWS) from the Windows NT 4.0 Option Pack (available from Microsoft, www.microsoft.com) on Windows NT 4.0 Workstation
  • Microsoft Internet Information Server (IIS) from the Windows NT 4.0 Option Pack (available from Microsoft, www.microsoft.com) on Windows NT 4.0 Server
We recommend that you use Windows 2000 Server, Windows 2000 Advanced Server, or Windows NT 4.0 Server as the Web server platform. You cannot use a shared or networked project on Windows XP Professional, Windows 2000 Professional, or Windows NT 4.0 Workstation.
Automated License Key Requests
Internet connection to request and receive license key files. For more information, see the Rational Software License Management Guide.
Dual Boot Systems
Rational Suite does not support dual boot systems where both operating systems are on the same partition.
Rational Documentation
Adobe Acrobat Reader 4.x or higher to read online PDF files. Download the free Adobe Acrobat Reader from Adobe.com.
Language Support
You can install Rational Suite on these international operating systems:
  • Simplified or Traditional Chinese
  • Dutch
  • French
  • German
  • Hebrew
  • Italian
  • Japanese
  • Korean
  • Swedish
All displays, menus, controls, wizards, reports, and user documentation are in U.S. English.
  • If you have a Traditional Chinese, Dutch, Hebrew, or Korean operating system, enter data (such as path names) in U.S. English or the ASCII character set.
  • If you have a Simplified Chinese, French, German, Italian, Japanese, or Swedish operating system, enter data in U.S. English or the native language character set. Regional date, time, currency, and numbering conventions are also supported for both input and output.
Addendum to Server Requirements and Recommendations (for v2003.06.12, English and Japanese)
Integrations with 3rd Party Applications
RequisiteWeb Server
  • Microsoft Windows 2000 Server Service Pack 4
  • Microsoft Windows Server 2003
  • Microsoft Office Word 2003 (Word 11)

Installation, Upgrading, and Licensing

Installation Information

Caution - Before You Install

The Rational Setup Wizard requires that you manually remove earlier versions of Rational products (including Rational licenses) from your system. The Rational Setup Wizard will warn of this and exit before installing this version of Rational Suite.

Before you try to upgrade your Rational products, you or your system administrator must see the Rational Suite Upgrade Guide on the Rational Solutions for Windows Documentation CD-ROM.

Installation Warnings and Blocks

Refer to the Installation Guide for Rational Desktop Products for details on all warnings and blocking messages given during v. 2003.06.00 product installation.

Network or Minimal Installations

Large-scale installations are supported through the use of release areas in v. 2003.06.00. Network or Minimal installation models are no longer available in v. 2003.06.00.

Uninstalling Rational Suite and Network Installations

To uninstall Rational Suite from a client that used the Network or Minimal installation model, the original network location needs to be available during the uninstall process.

Large-Scale Deployments with Release Areas

The Rational installation tool now supports enterprise-level deployments through the use of release areas. The installation model, known as Network or Minimal installations, are no longer available. Refer to the Installation Guide for Rational Server Products for details on enterprise-level deployments.

Using the Site Preparation Tool to Pre-Configure Rational Suite

Before you install Rational Suite, use Rational Site Preparation Tool to pre-configure product settings specific to your environment. Refer to the Installation Guide for Rational Server Products.

Repairing and Modifying Installations

Use the Windows installation repair or modify feature on v. 2003.06.00 products. This feature is accessible through the "Add/Remove" applet in the Windows Control Panel or through the Rational Installed Product Information applet.

Before performing a "Modify" or "Repair" install of any product, users should save the install log to a different location or rename it.

Using the Post-Install Command

You must include the full path name of the post-install executable you wish to launch from the .dat file.

ClearCase LT Server Installation

The ClearCase LT Getting Started Wizard will automatically run at the end of a ClearCase LT Server installation.

Setting Up a Silent Install

If you have earlier versions of Rational products installed on your system, you will see a warning page during installation. If you are setting up a silent installation, pay attention to this message and take steps to ensure that users upgrade all Rational products. Users who install silently do not see this warning message. The message is saved to a file called rational_install.log in the user's Temp folder, but the user may not remember to look at the log file after completing the installation.

Microsoft Windows Installer Service

The Rational Installer will install the Microsoft Windows Installer Service if the version on the target host is earlier than v. 2.0, or if the Microsoft Windows Installer Service does not exist.

Accessing Microsoft Office Products After Unsuccessful Rational Product Installation

If you cancel installation or installation fails, Microsoft Office products may not start. If this occurs, restart your computer to resolve the problem.

Java Runtime Environment (JRE)

When installing or downloading a JRE, do not select it as the default JRE for your Web browser.

MDAC Installation

Rational Suite installation automatically installs MDAC 2.7 on your system because MDAC is required for all Rational products that use a database.

Included Files from LEAD Technologies, Inc.

The following files from LEAD Technologies, Inc., are included in this release:

lfbmp13n.dll
lfcmp13n.dll
lflmb13n.dll
lfpng13n.dll
lfwmf13n.dll
ltdis13n.dll
ltefx13n.dll
ltfil13n.dll
ltimg13n.dll
ltkrn13n.dll
ltocx13n.ocx
lttwn13n.dll
.

Upgrades

For information about upgrading Rational Suite Products, see the Rational Suite Upgrade Guide on the Rational Solutions for Windows Online Documentation CD-ROM, or go to http://www-3.ibm.com/software/rational/support/upgrades/ and select a product.

Note: If you are upgrading from a release that is earlier than Rational Suite version 2002.05.20, review the upgrade information from previous releases at: http://www-3.ibm.com/software/rational/support/documentation/..

Upgrading to Rational Suite v2003.06.10

This table shows which scenarios for upgrading to Rational Suite v2003.06.10 are supported, and which are not:

Upgrading to v.2003.06.10 from
Supported / Not Supported
Resource Information / Comments
v2001.04.10
Supported
For more information, see the Rational Suite Upgrade Guide.
v2002.05.00
Supported
For more information, see the Rational Suite Upgrade Guide.
v2003.06.00
Not Supported
You must uninstall Rational Suite v2003.06.00 before you can install v2003.06.10. For more information on installing Rational products, see:
  • The Installation Guide for Rational Desktop Products.
  • The Installation Guide for Rational Server Products.

Caution - Before You Upgrade

The Rational Setup Wizard requires that you manually remove earlier versions of Rational products (including Rational licenses) from your system. The Rational Setup Wizard will warn of this and exit before installing this version of Rational Suite.

Before you try to upgrade your Rational products, you or your system administrator must see the Rational Suite Upgrade Guide on the Rational Solutions for Windows Documentation CD-ROM.

Applying Service Releases

Go to: http://www-3.ibm.com/software/rational/support/upgrades/ for service release information. The information provides service release features, restrictions, and instructions. Use this information to install a Rational service release.

Note: References to the Rational Download Manager in version 2003.06 documentation are no longer relevant.

Changing Installation Directory During Upgrades

The Rational Installation Tool allows you to change the installation directory during upgrades to v. 2003.06.00.

Message About Required Internet Explorer (IE) Upgrade (TestManager)

If you are installing Rational Testing products, you may see a message that indicates you must upgrade to IE 5.0 Service Pack 2 before you can install Rational Testing products. This message is incorrect. Testing products support IE versions 5.0 and 4.0. To continue with the installation, click Ignore, and you will not be prevented from installing.

Upgrading Packages for ClearQuest Version 2001A.04.10 to Version 2003.06.10 (International version)

In ClearQuest Version 2001A.04.10 (Japanese version), the system field, state, and action names in the standard schemas and packages were inadvertently translated from English to Japanese. In ClearQuest Version 2003.06.10 (Japanese version), these system field, state, and action names are shown in English. We have made this change to strengthen support for ClearQuest and improve the ease of future upgrades, by having a common set of names and a single set of packages for all ClearQuest customers worldwide.

Because of this change, you must exercise extreme care in upgrading your ClearQuest schemas from ClearQuest Version 2001A.04.10 to Version 2003.06.10.

We provide an upgrade package in the form of a hotfix to return the Japanese field, state, and action names to the original English. For more information about preparing your existing packages for upgrade and to download the hot fix upgrade tool, see the following website: http://www3.software.ibm.com/ibmdl/pub/software/rational/jp/.

Upgrading from the Previous Release of Rose

If you are upgrading Rose to this release, v. 2003.06.00, from the previous release (v. 2002.05), back up your registry and system directories before you run the Rational Software Setup program. In addition, make system backups of any machines on which you plan to install Rose. Specifically, you should make backups of:

To restore path map variables:

  1. Run regedit and navigate to HKEY_CURRENT_USER\Software\Rational Software\Rose\Virtual Path Map.
  2. On the Registry menu, click Import Registry File and then import the file you exported.

Upgrading from the Previous Release of TestManager

If you are upgrading to this release of TestManager, v. 2003.06.00, from the previous release (v. 2002.05), you must remove the Nutcracker executable and restart your computer before you install the current version.
To remove the Nutcracker executable:
  1. Click Start > Settings > Control Panel.
  2. Click Add/Remove Programs.
  3. Select Nutcracker, and then click Remove.
  4. Click OK.

Before you start to install v. 2003.06.00, restart your computer.

MDAC Upgrade

Upgrading to Rational Suite 2003.06.00 automatically upgrades your existing version of MDAC to version 2.7.

Licensing

If a license key is required in order to run the Rational product, the installation tool will prompt you to configure licensing after the installation completes.

If you are using floating licenses, make sure that the license server system is running before you start the Rational License Key Administrator on your desktop. Otherwise, if the License Key Administrator is directed to get a license, it will return an error.

Entering Multiple Server Names in Site Preparation Tool

Using the Site Preparation License Server tool, you must enter multiple license servers in "port at host" format using a semicolon as the separator. For example, @license1;27000@license2; 27000@my_server. If no port is specified, (@license1), the default port is used.

Compatibility Issues

This section identifies special considerations for using Rational Suite with other products, including Rational products and third-party software products.

With Rational Products

Rational produces synchronized releases of all its products. If you install multiple Rational products on a single system, or on multiple systems in the same network environment, they must all be at the same version number. This is necessary because of the tight integration between products.

For more detailed information about compatibility issues among Rational products, go to the release notes for the specific Rational products of interest to you.

Selecting an IDE During Product Installation

If you are installing Rational XDE, Rational PurifyPlus, or a Suite product containing Rational PurifyPlus, the Rational installation tool will prompt you to select the IDE in which you want the product to run. The selectable list of IDEs is dependent on your system's IDE.

Rational E-Mail Reader (mailreader.exe)

Because of an install directory change after Rational E-Mail Reader version 2002.05.20, if you install RequisitePro as a point product, the complete Rational E-Mail Reader files are not installed. If you attempt to open mailreader.exe, an error message states that expected .dll files are not present. In order to resolve this issue, install Rational ClearQuest 2003.06.00 on your system. Rational ClearQuest 2003.06.00 may be installed separately or as part of a Rational Suite product. No license is required for ClearQuest. (RATLC00694844).

Rational XDE

Rational XDE 1.0 is not compatible with Rational Suite 2002.05.20. Rational XDE 1.1 is supported. For more information about Rational XDE, go to the Rational Support Web site, http://www-3.ibm.com/software/rational/support/.

Working With RequisitePro and XDE

You can integrate your RequisitePro projects with an XDE model.

To take advantage of the integration, you use XDE to convert the RequisitePro project into XDE format. The Rational Administrator continues to display the older version of the RequisitePro project, just as it was displayed before the conversion. The Rational Administrator does not display the converted version of the RequisitePro project.

For more information on this topic, see the migration information in the XDE online Help as well as compatibility information in the XDE Release Notes.

Migrating from Rational Rose to XDE

You can use Rational XDE to migrate your Rose model (.mdl file) to an XDE model (.mdx file). However, keep in mind that the Rational Administrator offers no support for XDE models.

After migrating your Rose model from Rose to XDE, the Rational Administrator will continue to display the Rose model (.mdl) in the state in which it was migrated to XDE. The Rational Administrator does not display the newly migrated XDE model (.mdx).

Caution: Even though you can modify the Rose model (.mdl file) after migration to XDE, this is strongly discouraged because the .mdl and .mdx models are not synchronized. After you migrate your Rose model to XDE, use XDE to manage the model and the XDE integrations to other Rational products.

Rational Purify, Quantify, PureCoverage, and XDE

Current versions (v. 2003.06.00) of Rational Purify, Rational Quantify, and Rational PureCoverage are not compatible with XDE version 1.0 or XDE version 1.1. If either version of XDE is installed on your system, do not install the Purify integration with Visual Studio .NET.

Installing Rational Suite Enterprise with Rational Test RealTime

If you have installed an earlier version of Rational Test RealTime on the same system with Rational Suite, upgrade Rational Test RealTime to version 2002.05. Earlier versions of Rational Test RealTime will fail after installation of Rational Suite version 2002.05. Upgrades are free to all Rational customers with a current maintenance contract. Please contact your Rational sales representative for additional information.

Performance Issues and Source Control Operations for Medium to Large Projects

When you add test and requirements assets to source control or perform a checkin-all operation, system performance can be very slow for medium to large requirements and test projects.

Rational Suite 2002 lets you place requirements and test assets under version control in a Rational ClearCase VOB. This support uses two operations from the Rational Administrator: Add to CM and Checkin All. Add to CM adds the assets to source control and Checkin All captures a snapshot of the assets. In both cases, if you have a large number of requirements or test assets, these operations may take a long time and could make these features unusable, depending on how often you perform these operations.

The time it takes to perform these operations directly depends on the number of files required to store the requirements and test assets. For requirements assets, the number of required files is independent of the number of saved views, requirement types, and documents. The number of files is not dependent on the number of requirements. For test assets, the number of files needed mostly depends on the number of scripts and the number of verification points in each script being managed.

Use the following information to estimate the time it will take for the Add to CM and Checkin All operations for existing requirements and test projects. Because there is a strong relationship between the performance of these operations and the number of file elements placed under source control, start by determining the number of file elements that will be involved in the operation.

Requirements Assets

To estimate the number of files added to source control or checkpointed for a Rational RequisitePro project by using the following formula:

Number of Files = 10 + 3 * (Number of Documents) + (Number of Saved Views) + (Number of Requirement Types)

Estimated Operation Time in Minutes:

(10 * Number of Files) / 60 seconds

Here is an example:

Number of Documents = 165
Number of Saved Views = 37
Number of Requirement Types = 12

The time required to add a RequisitePro project to source control is proportional to the number of requirement types, documents, and saved views in the project. Adding the above example (554 files) to source control initially took:

Additional Tips for Rational RequisitePro

If you use Rational ClearCase LT to baseline your Rational RequisitePro project, here are some tips to improve performance of the Checkin All operation.

Test Assets

To estimate the number of files added to source control or checkpointed for a Test project using the following formula:

Number of GUI Script Files = (Number of GUI Scripts) * (2 + OP + (2 * OD))

Where:

OP = Average Number of Object Property Verification Points + Average Number of Low Level Scripts + Average Number of Alphanumeric Verification Points

OD = Average Number of Object Data Verification Points

Number of Files = 200 + Number of GUI Script Files + Number of Manual Scripts

Estimated Operation Time in Minutes:

(10 * Number of Files) / 60 seconds

Here is an example:

Number of GUI Scripts = 200
Estimated 3 Object or Alphanumeric verification point and/or low-level scripts
Estimated 1 Data verification point
Number of Manual Scripts = 100
Number of GUI Script Files = 200 * (2 + 3 + (2 * 1)) = 1400

The 10x factor in computing the time is based on an estimated 5 seconds for two ClearCase operations that must be performed on each file in this implementation. You may be able to improve performance of these operations with a high-powered and correctly configured ClearCase server.

ClearQuest Data Code Pages: Character Set Compatibility with ClearQuest

You may see an error message about data code pages if your Rational project is integrated with ClearQuest. The error message appears when you enter data into a tool and the characters you use are incompatible.with the set of characters that a ClearQuest database accepts.

For example, say that you are working in a RequisitePro project that is integrated with a ClearQuest database, and the ClearQuest database accepts characters in English only. If you use English to enter RequisitePro data, the error message does not appear. However, the error message does appear if you use another character set, such as Japanese or Chinese.

If you see this error message, consult with your ClearQuest administrator or systems administrator to resolve the character set incompatibility. For detailed information on code page settings, see the ClearQuest Administrator's Guide.

Using Rational ClearQuest with Rational RequisitePro

Using Rational ClearCase UCM with Rational RequisitePro

Note: (The default is for the policy not to be set.)
For more information, see the Rational RequisitePro release notes.

Rational ClearCase UCM and Baseline Issues

UCM on Windows NT with ClearCase 5.0

A possible problem has been identified in cases in which ClearCase 5.0 is installed on Windows NT 4.0. After you use the Rational Administrator to perform a UCM datastore operation (such as create a datastore, check-in all, add to or remove from source control), shut down and restart the Rational Administrator before performing another such operation.

Rational ClearCase LT with RequisitePro

Creating a baseline of a Rational RequisitePro project with Rational ClearCase LT

To improve performance, consider the recommendations below:

Using Rational Rose with Rational RequisitePro

Using Rational Rose RealTime with Rational RequisitePro

The integration between Rose RealTime and RequisitePro does not support the association of a Rose RealTime package with a RequisitePro project. Use case and model association is supported.

Using Rational RequisitePro with Rational ClearQuest

To upgrade Rational Suite or the integration between RequisitePro and ClearQuest, see the Rational Suite Upgrade Guide. To configure the integration, see the Rational Suite Administrator's Guide.

The following issues relate to using ClearQuest with RequisitePro:

With Third-Party Products

Rational Installer Incompatible with Windows "Change Journal" Feature

Rational has determined that under certain circumstances file system corruption can result from installing Rational Version 2003 products on Windows 2000 to an NTFS partition that has the windows "Change Journal" (log) enabled on it. Rational is actively working with Microsoft to better understand and identify a fix for the problem.

Before installing any Rational Version 2003 product onto a computer running Windows 2000, please read Rational Solution 182435434 for the latest information. Alternatively, you can use Technical Support Search at http://www-1.ibm.com/support/search and search for "Change Journal."

Possible DLL Conflict with Sybase SQL Anywhere 5.5

If you have installed Sybase SQL Anywhere 5.5 from Sybase and also from any of these Rational products: Rational ClearQuest, TestFactory, Robot, ProjectConsole, TestManager or TestManager Agent, you may experience a DLL conflict error. We recommend that you upgrade to the most recent Sybase SQL Anywhere database. For more information, contact Rational Customer Support.

PowerBuilder Incompatibility with Microsoft MDAC 2.7

MDAC 2.7 is not supported on systems running Microsoft SQL Server in a clustered environment.

Installing Rational Software in a Windows Terminal Server Environment

You can install and run Rational software on a Windows Terminal Server console system according to the supported platforms.

Note: First, you need to install both MDAC 2.7 and Jet 4.0 Service Pack 6. If you do not install both of these components, you will encounter the following error: "To install this product, you must first install version 2.7 of the Microsoft Data Access Components (MDAC) and Open Database Connectivity (ODBC) drivers following the sequence described in Microsoft Knowledge Base Article 216149."

After you install both MDAC 2.7 and Jet 4.0 Service Pack 6 and continue with installation in the Windows Terminal Server environment, you may encounter the following error: "You are attempting to install on an unsupported operating system. We recommend that you install on a supported operating system. See your Rational products release notes for a complete list of supported operating systems and service packs." You can safely disregard this warning and continue with your installation.

To use Rational products on a Terminal Server client, you must configure your console system to use floating licenses.

Conflict Between Some Rational Products and Some Anti-Virus Software

Some virus scanners check each file as software is installed or started. The scanners check all .dll and .ini files as they are being read and loaded. This activity can significantly increase the time it takes for software to load.

Until another solution is found, before you install Rational software, we recommend that you turn off your anti-virus software. After installation, restart your anti-virus software.

Support for Crystal Decisions Crystal Reports

Rational ClearQuest Version 2003.06.00 can support report formats authored with Crystal Reports 8.5 and the ability to run and view those reports. ClearQuest Version 2003.06.00 does not support Crystal Reports V8.0. Any statements in the documentation that it does are incorrect.

ClearQuest Version 2003.06.00 does not include copies of the Crystal Reports files necessary to enable these capabilities. Crystal Reports Developer Edition is required to author reports in ClearQuest on Windows. Crystal Reports run-time libraries are required to run and view reports on Version 2003.06.00 of the ClearQuest for Windows and ClearQuest Web servers.

For instructions about how to license and install the appropriate Crystal Reports 8.5 software and the components necessary to author and run reports in these ClearQuest environments, contact Crystal Decisions directly. Any reference to Crystal Reports in the ClearQuest product documentation applies only to copies of Crystal software that you have rightfully licensed.

You can purchase licenses for Crystal Reports, and obtain more information about licensing the run-time components required to run and view reports on your ClearQuest products from the Crystal Decisions, Inc. Web site www.crystaldecisions.com, or by contacting them by telephone:

United States and Canada (800) 877-2340 or (604) 681-3435
France +33 (0) 1 5517 4082
Germany +49 (0) 69 9509 6310
Sweden +46 (0) 85 877 1171
United Kingdom +44 (0) 208 566 2330
Australia +61 2 9955 4088
Japan +81 3 5226 3601
Singapore +65 777 0533
Hong Kong +852 2575 2576

Running Crystal Reports Version 8.5 with Service Pack 1

Rational ClearQuest supports Crystal Reports Version 8.5. Running reports using ClearQuest Web requires that you also install Crystal Reports Version 8.5 Service Pack 1 (SP1). You cannot run reports using ClearQuest Web without having SP1 installed on your Web server machine.

When using the Windows XP operating system, running reports with Crystal Reports Version 8.5 SP1 on ClearQuest Windows can cause ClearQuest to hang or terminate altogether. You should remove Service Pack 1 for Crystal Reports Version 8.5 if you need to run reports using ClearQuest Windows.

Upgrading XDE Tester, Java and Web Edition

To upgrade XDE Tester, Java and Web Edtion, go to the Upgrades Web site at http://www-3.ibm.com/software/rational/support/upgrades/ to download or order media for the XDE Tester, Java and Web Edition.

From Rational Suite v.2002.05.00 and v.2002.05.20

Note: As of May 1, 2002, licenses for Rational Products no longer include a copy and/or license of Crystal Reports. Licenses of Rational Products acquired prior to May 1, 2002 that included a copy and/or license of Crystal Reports are not affected.

Any reference to Crystal Reports in the Rational Product documentation applies only to copies and/or licenses of Crystal Reports you have rightfully licensed.

Please contact Crystal Decisions, Inc. for information concerning purchasing Crystal Reports Professional Version 8.0 for use with Rational Products. You can purchase Crystal Reports Professional Version 8.0 from the Crystal Decisions, Inc. web site at www.crystaldecisions.com or by contacting them directly:

Crystal Decisions Contact Information
US and Canada
(800) 877-2340
(604) 681-3435
France
+33 (0) 1 5517 4082
Germany
+49 (0) 69 9509 6310
Sweden
+46 (0) 85 877 1171
United Kingdom
+44 (0) 208 566 2330
Australia
+61 2 9955 4088
Japan
+81 3 5226 3601
Singapore
+65 777 0533
Hong Kong
+852 2575 2576

Crystal Decisions, Inc.
Vancouver, BC
Canada
www.crystaldecisions.com


Restrictions and Guidelines on Using Rational Suite

Using the Windows Site Preparation Wizard to Enable E-Mail Notification

The Installation Guide for Rational Server Products, the Installation Guide for Rational Desktop Products, and the Site Preparation Wizard online help incorrectly state that you can use the Site Preparation Wizard to enable and configure e-mail notification when you install from a release area. You cannot use the Site Preparation Wizard for this purpose. You can, however, use the site_prep script to enable and configure e-mail notification for UNIX release areas as described in the Installation Guide for the Rational ClearQuest Product Family.

Upgrading Packages for ClearQuest Version 2001A.04.10 to Version 2003.06.10 (International version)

In ClearQuest Version 2001A.04.10 (Japanese version), the system field, state, and action names in the standard schemas and packages were inadvertently translated from English to Japanese. In ClearQuest Version 2003.06.10 (Japanese version), these system field, state, and action names are shown in English. We have made this change to strengthen support for ClearQuest and improve the ease of future upgrades, by having a common set of names and a single set of packages for all ClearQuest customers worldwide.

Because of this change, you must exercise extreme care in upgrading your ClearQuest schemas from ClearQuest Version 2001A.04.10 to Version 2003.06.10.

We provide an upgrade package in the form of a hotfix to return the Japanese field, state, and action names to the original English. For more information about preparing your existing packages for upgrade and to download the hot fix upgrade tool, see the following website: http://www3.software.ibm.com/ibmdl/pub/software/rational/jp/.

Known Issues and Change Requests

Documentation Updates

Manual Versions

The following English manuals were not revised for this release; however, their content is still correct.
Table 3 English Manuals Not Revised for Rational Suite, Version 2003.06.00
Product Family
Manual Title
Version
Part Number
Rational PurifyPlus, Purify, PureCoverage, Quantify
Getting Started
2002.05.00
800-025734-000
Rational Rose
Guide to Team Development
2002.05.00
800-026111-000
Rational Rose
Using Rose
2001A.04.00
800-024462-000
Rational Rose
Using Rose Ada for Forward and Reverse Engineering
2001A.04.00
800-024465-000
Rational Rose
Using Rose Data Modeler
2001A.04.00
800-024463-000
Rational Rose
Using the Rose Extensibility Interface
2001A.04.00
800-024466-000
Rational Testing Products
Using Rational TestFactory
2001A.04.00
800-024555-000

The following Japanese manuals were not revised for this release; however, their content is still correct.
Table 4 Japanese Manuals Not Revised for Rational Suite, Version 2003.06.10
Product Family
Manual Title
Version
Part Number/ Material ID
Rational Rose
Using Rose
2001A.04.10
800-025182-000/G126-5348-00
Rational Rose
Using Rose Data Modeler
2001A.04.10
800-025183-000/G126-5350-00
Rational Testing Products
Using Rational TestFactory
2001A.04.10
800-025210-000/G126-5386-00

Manual Titles

Unrevised manuals contain incorrect references to book titles that changed in recent releases.

Japanese Documentation for Rational Suite

Some documentation delivered with the Japanese version of Rational Suite is available only in English.

Defects and Limitations

Table 4 identifies known defects and limitations in this release. In addition, review the release notes for the products included in your Rational Suite edition. See the release note Readme for All Products. You can use this link if you have specified the default installation path; if you have customized that path, this link will not work.

To access the Readme for all Rational Products, click Start > Programs > Rational Software > Rational Suite > Readme for all products.

For defects and limitations associated with Rational products in v2003.06.01 and v2003.06.12, see the service release notes. For detailed, product-specific defects and limitations, read the release notes and service release notes for the product(s) of interest to you.

Table 5 Known Defects and Limitations in Rational Suite 

For information about defects and limitations for a particular Rational product, go to the release notes for that product.

Product
ID
Description
Doc CD
RATLC00005862
The integrations with ClearQuest, including descriptions of packages, contents, dependencies and prerequisites, the instructions for applying them to a schema, and the runtime requirements of the integrations, are documented in TechNote #22314 on the Rational Support Web site:
http://www.rational.com/support/.
Doc CD
RATLC00053080
There are known issues with autorun feature on a machine running VMWare. As a result, the Rational Solutions for Windows CD-ROM and Rational Solutions for Windows Online Documentation CD-ROM may not start automatically when you insert the CD-ROM.
Rational Suite Tutorial
RATLC00446955
On page 62 of the Rational Suite Tutorial v. 2003.06.00, for the exercise "Start Rose," you do not need to complete Step 3. In v2003 of Rational Rose, CURDIR=& is already defined. Continue with Step 4.
Install
RATLC00008162
Users should not install their software to a network location under Windows 9.x. Sometimes the installation needs to reboot in order to install files that have been locked by the OS during installation. The reboot frees these files so that they can be replaced before they become locked again. Installing to a network location causes problems because the network connections are not ready when this replacement happens. As a result, the OS can't replace the files and the old files remain. This will cause problems with the installed image.
Install
RATLC00016358
If you have difficulty using a Microsoft Access database with products in Rational Suite on a Japanese system, make sure that you have installed the most recent MDAC components for use on a Japanese system.
Install
RATLC00019990
Your installation of Rational software products may fail unexpectedly if you have virus protection enabled on your system. Virus detection software must be disabled during a server installation.
Install
RATLC00021314
If you have installed an older version of Rational Test RealTime on the same machine with Rational Suite, please upgrade Test RealTime to version 2002.05. Older versions of Rational Test RealTime will fail after installation of Rational Suite version 2002.05. Upgrades are free to all Rational customers with a current maintenance contract. Please contact your Rational Sales representative for additional information.
Install
RATLC00021953
Do not use Sybase Central, included with the Sybase SQL Anywhere Database Server installation, to create a SQL Anywhere database. Doing so may cause a crash in SCVIEW.EXE. Instead, follow the instructions provided in the Installation Guide for Rational Server Products for creating a SQL Anywhere Database Server.
Install
RATLC00024752
Application of Service releases is not supported for Beta software.
Install
RATLC00028681
We removed some standard MSI Custom functionality, so the "Install when needed" and "Install to run from a network" will not be available in Rational's MSI installer.
Install
RATLC00028726
Do not use the number displayed in Custom Setup or the Space button on that page of the installation. The calculation of required disk space to install Rational Suite is not correct. For disk space requirements, refer to the Hardware and Software Information.
Install
RATLC00054218
The installer doesn't warn a user immediately if the selected drive doesn't have enough space.
Install
RATLC00054623
If you cancel your install, or if your install fails you should restart your machine because your Office products may not run if either occurs.
Install
RATLC00055863
At the end of an install, users are prompted for both licensing information and to restart their systems.
To complete licensing after the reboot, select Start > Programs > Rational > Rational License Key Administrator
Install
RATLC00056132
Space required numbers are not correct for RequisitePro custom items.
Install
RATLC00229734
The Installer doesn't warn the user if the user does not have administrator privileges.
Install
RATLC00230229
The indicators for minutes and seconds do not display properly when copying new files as part of a typical Rational Suite install.
Install
RATLC00236727
The installer does not check to see if the destination install directory is a valid Windows directory. If a bad directory name is entered (e.g., one with bad characters), the installation may complete; but the installed product will probably not work correctly.
Install
RATLC00236978
Release area pathnames should not contain multi-byte characters.
Install
RATLC00239360
The install logs are not cumulative. Subsequent installations will overwrite existing log files. If you need these logs files, save them to a different location or rename them before attempting additional installations.
Install
RATLC00434791
Installed Product Information does not reflect uninstalled products. The add remove application does not refresh after uninstalling a product.
Install
RATLC00435320
There is an extra welcome screen during start up.
Install
RATLC00435356
No Install.log file gets created when doing a silent install of a product on an unsupported platform.
Install
RATLC00435956
To perform a silent uninstall of a Rational product, you must run the following command:
msiexec.exe /X <path to product>.msi /qn
Where "<path to product>.msi" is the MSI file from which the original product was installed. On the Rational Solutions CD, that file exists in the "Setup" directory and includes the name of the product (for example "ClearQuest.msi"). The MSI file also exists in the release area, in the "Setup" directory.
Install
RATLC00436143
Setup calculates available disc space incorrectly when two or more drives are available.
Install
RATLC00436583
ClearCase Doctor does not run at the start of every install of full ClearCase, whether from Rational Administrator, CD or the simple install mode.
Install
RATLC00437167
Silent install abort option does not appear for any SitePrep-able products. When creating response files for these products, do not click Install at the final screen. Instead, click Cancel to complete the file.
Install
RATLC00437778
The following components are left behind after ClearCase is successfully uninstalled:
  • mvfs40.sys
  • mvfs50.sys.
Install
RATLC00438349
Some keys remain after an uninstall:
HKLM\SOFTWARE\Rational Software\RSSetup\ComponentVersions key with numerous values remains.
Install
RATLC00438351
When you use the installer to modify features after an initial ClearCase (client or server) installation, the list of modifiable features may contain features that were not actually installed.
Install
RATLC00438804
SitePrep does not detect an invalid release area path. Users should create the path prior to running SitePrep.
Install
RATLC00438812
When running silent install to record a response file, if the path does not exist, Setup.exe displays a message stating:
"Invalid Argument; path to output file does not exits."
If the path exists (or the user uses an existing directory or the root) setup.exe will continue as expected.
A user may create the path and then run setup.exe to locate the response file in a directory other than and existing one or the root.
Install
RATLC00439071
In TeamTest install, additional installation options are listed in the custom screen for Rational Test Samples Setup, but these are not supported.
Install
RATLC00439409
Silent install record mode does not warn on attempt to write DAT file to read-only location.
Install
RATLC00440003
SitePrep description field doesn't handle new lines in installer. So if the description field in a sitedefs file contains new line characters, there is no line wrap when that description is displayed by MSI in the installer. Instead, it shows a literal "\n" character.
Install
RATLC00440239
Some multi-byte characters may not display correctly on some install dialogs. For example, overriding the default installation directory with a path containing multi-byte characters may display symbols or shapes in place of those characters.
Install
RATLC00440567
When installing Rational Suite Enterprise, there is an error writing meta-file in Enterprise Deploy. The workaround is as follows:
After creating the release area, use the command line to launch setup.exe to install the product locally. The command line syntax is: setup.exe <insert path and file name for desired site defaults file>.
This should allow users to manually specify the DAT file they want to use.
Install
RATLC00443343
The Rational Site Preparation Tool is not supported on Windows 9X systems.
Install
RATLC00444290
Before performing a "Modify" install of any product, users should save the install log to a different location.
Install
RATLC00446641
When creating a release area from the Rational Solutions for Windows CD-ROM, you may be required to replace the first CD-ROM after the second CD-ROM is finished copying before completing the release area creation process.
This applies only to installations completed from the Rational Solutions for Windows CD-ROM.
Install
RATLC00446666
On Windows 9X systems having an old version of Windows Installer (MSI), the initial run of Setup will upgrade the MSI service and then prompt the user to reboot. Subsequent runs of Setup will not allow installation to proceed until a reboot is performed.
Install
RATLC00449702
Attempting to run a newly created SQL Anywhere network service after installation may give the following error: "A database server with that name has already started." The service then fails to start.
If this issue is encountered, do the following:
In Sybase Central, right mouse click the service name and choose Properties.
Select the Configuration tab, and change the server name specified using the "-n" parameter to a different name.
Click Apply and OK to change the close the dialog.
Right mouse click the service name and select Start to start the service.
Install
RATLC00691428
Users who try to perform silent installs on machines that do not have administrator rights will not receive indication about why the product failed to install. This is due to the InstallShield components that do not install unless they have the correct rights. These components don't log any information.
Install
RATLC00692368
After creating a release area on the server using the Site Preparation tool, there are circumstances under which a shortcut cannot be created and a warning will be displayed.
Install
RATLC00692507, RATLC00693301
If you try to create a network release area for Rational Suite Enterprise, or install a Suite product, you may encounter errors related to the path length of the files being installed. The maximum root path for the Release Area of an Enterprise Deployment install is 35 characters.
Workaround: Before you install, create a shared directory with a short name, and make sure the length of the UNC specification to this shared directory does not exceed 35 characters.
Install
RATLC00692753
The install program sometimes fails with the error 1607: Unable to install InstallShield Scripting Runtime.
Consult http://www.installshield.com for information about resolving this problem.
Install
RATLC00693081
Install reports an error during ClearQuest installation: "Error installing ODBC driver OpenLink Lite for Oracle" followed by the Oracle version number. More than one of these messages may appear during the install.
The cause is the presence of one or more the following registry keys:
\HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBCINST.INI\OpenLink Lite for Oracle 7 (32 bit)
\HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBCINST.INI\OpenLink Lite for Oracle 8 (32 bit)
\HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBCINST.INI\OpenLink Lite for Oracle 8.05 (32 bit)
\HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBCINST.INI\OpenLink Lite for Oracle 8i (32 bit)
These keys may be left over from a previous installation of ClearQuest.
To solve this problem, delete these keys from the registry and run the install again.
Install
RATLC00694985
You must install Rational Suite from an account that has administrator privileges. If you attempt to install from an account that does not have administrator privileges, you may be prompted with a dialog that suggests you can install regardless of this by entering the userid and password of another account (that does have admin privileges).
Entering alternate account information in this manner does not seem to be effective. If you attempt to install, you may still get fatal errors that are caused by insufficient privileges.
We recommend that you always log in to an account that has administrator privileges.
Install
RATLC00695292
If you are modifying the installation of any product available from the Rational Setup Wizard, a fatal error occurs when you click the Space button in the Custom Setup page. To prevent the Setup Wizard from failing, do not click the Space button.
Licensing
RATLC00001792
When users stop the license server with services dialog on Windows 2000, this results in Dr. Watson error.
Licensing
RATLC00006106
Installing the license server to certain double byte paths may prevent Rational products from obtaining a license to run.
Rational Administrator
RATLC00013554
SQL Anywhere install may set up service with the wrong connection information.
Install sets .\Administrator as logon. This will not work on Win2K/WinNT/WinXP systems. Set logon as the Local System Account in order to properly start service.
Steps:
  1. In the Control Panel, go to the Services applet.
  2. Scroll down to SQL Anywhere Server and then double-click it.
  3. On the Properties Dialog, go to the Logon tab.
  4. For the field: Set logon as - choose Local System Account.
  5. Click Apply.
Rational Administrator
RATLC00014399
The Defect Tracking Schema cannot be associated in a Rational Administrator Project. It is also not available in an AnalystStudio installation.
Rational Administrator
RATLC00026354
Using an activity name with double byte Japanese characters causes an error in the ClearCase check-in procedure. It is best to avoid using them.
Rational Administrator
RATLC00694601
Selecting View > Refresh from the Rational Administrator menu may cause a General Program Failure if there are no Test users or groups associated with the Rational project being refreshed. Restart the Administrator if this problem occurs.
ClearQuest
RATLC00058077
After upgrading to Rational Suite v.2003.06.00, the ClearQuest schema repository is lost. You must manually recreate all connections. For more information, see the ClearQuest Release Notes.

Additional Information

Additional product information is available at the Rational Suite Web site: http://www-306.ibm.com/software/awdtools/suite/.

Contacting Rational Customer Support

The IBM software support Internet site provides you with self-help resources and electronic problem submission. The IBM Software Support homepage can be found at www.ibm.com/software/support.

Voice Support is available to all current contract holders via a telephone number in your country (where available). For specific country phone numbers, please refer to the IBM Software Support Handbook, Appendix B: Contact Information, found at www.ibm.com/software/support.

Rational Customer Support for Licensing

To return redundant license keys, contact Rational Customer Support. You cannot return redundant license keys through AccountLink.

If you have questions regarding the licensing of your Rational Software products, contact Rational Licensing Support in your area: http://www-306.ibm.com/software/rational/support/contact.html. You can also find Worldwide Rational Licensing Support contact information in the Rational installation and licensing guides, and in the Help for the License Key Administrator on Windows systems.